Building a Culture of Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an operations manager, serving the employees by keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.

This course will look at all types of customers and how we can serve them better and improve ourselves in the process.

Begin by clicking on the lesson links below to listen to the video and access the course content.

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